IT / Web Technician

Most serious technical incidents could have been avoided: a plugin not updated for eight months, a certificate that expired because renewal was not automatic, a backup configured but never tested, a full disk. The technician's job is precisely to deal with these issues before they become outages, and to have a proven restore procedure ready if an incident happens anyway. It is unspectacular work whose value becomes clear the day everything stops.

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How we work

What we do

The work starts with a review: installed versions, known vulnerabilities, backups that can actually be used, certificates and disk space. Critical issues are fixed before moving on to regular monitoring.

  1. 1

    Initial technical audit

    Record of versions, known vulnerabilities, backup status and performance.

  2. 2

    Fixing critical issues

    Immediate handling of vulnerabilities, failing backups and dangerous configurations.

  3. 3

    Setting up monitoring

    Uptime monitoring, automatic alerts and tracking of disk space and certificates.

  4. 4

    Regular maintenance

    Updates tested on a copy before being applied to production, with a backup taken first.

  5. 5

    Support and incident resolution

    Requests handled within the guaranteed time and intervention in the event of an outage.

Tools

Tech stack & tools

The technologies and platforms we use for this type of assignment.

  • Git
  • GitHub Actions
  • Hostinger
  • Cloudflare
  • Uptime Robot

Methodology

Nothing is changed directly in production: copy, test, backup, then deploy. And restores are tested regularly, otherwise a backup is just an assumption.

Deliverables

What's included

A detailed list of what you receive at the end of the assignment.

  • Documented initial technical audit
  • Updates tested before production
  • Automatic backups and tested restores
  • 24/7 uptime monitoring
  • Automatic certificate renewal
  • Securing access and permissions
  • Technical support with a guaranteed response time
  • Monthly report of the work carried out

Indicative timeline: Set up within 1 week, monthly follow-up with no fixed term

Skills

Training & certifications

The core skills and continuous learning behind this area of expertise.

  • Web server administration and shared hosting configuration
  • OWASP application security standards and CMS hardening
  • Deployment automation with Git and continuous integration
  • Monitoring, TLS certificate management and protection via Cloudflare
  • Constant monitoring of published vulnerabilities in CMSs and plugins
Expertise

Experience & expertise

The kinds of assignments this expertise covers day to day.

  • Maintenance contracts for showcase websites, shops and applications
  • Restoration work after an incident or compromise
  • Setup of tested backup and restore chains
  • Hosting migrations with no noticeable downtime
Our commitments

Why choose us

Backups that are actually tested

A backup that has never been restored is only an assumption. We test restores regularly.

No blind updates

Everything goes through a test environment: your site will not break on a Tuesday morning.

Stated response time

You know in advance how quickly a request or incident will be handled.

Full traceability

Every intervention is logged: you know what was done, when and why.

Pricing

Our packages

Indicative prices, adjusted after we discuss your project.

One-off intervention

from €90

Troubleshooting

  • Incident diagnosis
  • Targeted fix
  • Written report
  • Prevention recommendations
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Managed services

from €290 / month

Critical service

  • Dedicated staging environment
  • Response within 4 working hours
  • Multiple backups
  • On-call option
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All our prices are indicative. Contact us for a free personalised quote.

Go further

Related services

The services this expertise is most often involved in.

Maintenance & support

Your website always up to date, secure and performing well, whatever happens.

Learn more

Showcase website creation

Your professional shop window online, to attract and convert your visitors.

Learn more

Digital consulting & audit

A complete diagnosis and a tailored digital strategy for your business.

Learn more
Frequently asked questions

Expertise FAQ

Attacks on CMSs are automated and target published vulnerabilities. A website without updates is statistically bound to be compromised eventually, often without you noticing straight away.

Contact us: we diagnose the incident, restore from the last clean backup if needed and identify the cause to prevent it happening again.

Yes, after a technical audit. If the website has major structural flaws, we will tell you before committing.

In a location separate from your hosting: a backup stored on the server it is meant to protect is useless if that server fails.

No, contracts are monthly and can be cancelled. Your backups and access are handed over to you if you leave.

Ready to start your project?

Let's talk about your needs and get a free, no-obligation quote within 48 hours.

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