What we do
We start by observing what exists: session recordings, conversion funnels, feedback from customer service. This data reveals the real problems, which are often different from what you imagine. The mock-ups come next, tested with users before development.
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1
Research and analysis of what exists
Study of current journeys, conversion statistics and user feedback to identify real points of friction.
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2
Information architecture
Content and features organised according to the user's logic, not your internal org chart.
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3
Wireframes
Greyscale functional mock-ups, to validate the structure without being distracted by aesthetics.
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4
Interactive prototype and testing
A clickable prototype is tested with a few representative users, which reveals most of the problems.
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5
Final design and design system
Application of your visual identity and creation of a library of reusable components.
Tech stack & tools
The technologies and platforms we use for this type of assignment.
- Figma
- Adobe XD
- Maze
- Hotjar
- Notion
Methodology
Test early, on a prototype, with five users: that is enough to reveal the vast majority of usability problems, and far cheaper than fixing them after development.
What's included
A detailed list of what you receive at the end of the assignment.
- Analysis of existing journeys and statistics
- Documented information architecture
- Wireframes of all key screens
- Clickable interactive prototype
- User testing with a written report
- Final mock-ups applying your identity
- Design system with reusable components
- Specifications for developers
Indicative timeline: 4 to 8 weeks depending on the number of screens and test cycles
Why choose us
Fix before you build
A problem found on a mock-up costs ten times less than a fix after development.
Decisions based on observation
User testing replaces internal debates of opinion with observed facts.
A lasting design system
Your future pages stay consistent because the components are defined once and for all.
Built-in accessibility
Contrast, touch target sizes and keyboard navigation are considered from the design stage.
Our packages
Indicative prices, adjusted after we discuss your project.
Essential
from €890
Journey redesign
- Analysis of what exists
- Wireframes of 5 screens
- Final mock-ups
- Written recommendations
- Figma files delivered
Pro
from €2,400
Complete design
- User research
- Up to 15 screens
- Interactive prototype
- Testing with 5 users
- Basic design system
- Developer specifications
Custom
from €5,000
Complete product
- Unlimited screens
- Several test cycles
- Complete design system
- Development support
- Post-launch follow-up
All our prices are indicative. Contact us for a free personalised quote.
Relevant industries
The industries for which this service is most often used.
Service FAQ
UX is about the journey and the logic: can people easily find what they are looking for? UI is about the look: colours, typography, components. A good project handles both, in that order.
Yes, it is a well-established finding in usability research: five representative testers reveal about 80% of the major problems. Beyond that, you mostly see repetition.
Yes, and it is common: reorganising a form or simplifying a checkout improves conversions without touching the visual identity.
Yes, we can go on to build it. The mock-ups are also delivered with specifications that your own technical team can use.
By comparing before and after on specific indicators: form completion rate, cart abandonment rate, number of contact requests.