Maintenance & support

A website is not a fixed object: plugins get updated, PHP versions change, security flaws are discovered all the time and certificates expire. A website left without maintenance becomes vulnerable within a few months and ends up going down at the worst possible moment, often without a recent backup to restore it. Our maintenance contract takes care of this background work and ensures that a restore is always possible.

Request a quote

How we work

What we do

We start with an audit of the site's condition: installed versions, known vulnerabilities, presence and validity of backups. Critical issues are fixed before the recurring contract begins, otherwise maintenance would only be watching over an already fragile site.

  1. 1

    Initial technical audit

    Review of versions, known vulnerabilities, performance and the existing backup strategy.

  2. 2

    Upgrade and hardening

    Critical issues fixed, automatic backups set up and configuration hardened.

  3. 3

    Continuous monitoring

    Monitoring of availability and performance, with an alert if there is an outage.

  4. 4

    Regular updates

    Updates are tested on a staging environment before being applied to the live site.

  5. 5

    Reporting and support

    Monthly report on the work carried out and handling of your requests within the guaranteed time.

Tools

Tech stack & tools

The technologies and platforms we use for this type of assignment.

  • Git
  • GitHub Actions
  • Hostinger
  • Cloudflare
  • Uptime Robot

Methodology

No update is applied directly to the live site: it is tested on a copy, then deployed with a backup that can be restored immediately.

Deliverables

What's included

A detailed list of what you receive at the end of the assignment.

  • Initial technical audit of the site
  • Updates to the core, plugins and themes
  • Automatic backups with tested restores
  • 24/7 uptime monitoring
  • Priority security patches
  • Regular performance optimisation
  • Technical support by email and phone
  • Monthly report of the work carried out

Indicative timeline: Set up within 1 week, monthly contract with no fixed term

Our commitments

Why choose us

Backups that are actually tested

A backup that has never been restored is a backup you cannot be sure works. We test restores regularly.

Safe updates

Everything goes through a test environment: an update will not break your site in the middle of the day.

Guaranteed response time

You know how quickly your request will be handled, including in the event of a blocking incident.

No commitment

The contract is monthly and can be cancelled. We would rather be kept for the quality of our service than by obligation.

Pricing

Our packages

Indicative prices, adjusted after we discuss your project.

Essential

from €49 / month

Showcase site

  • Monthly updates
  • Weekly backup
  • Uptime monitoring
  • Email support
  • Monthly report
Request a quote

Custom

from €290 / month

Critical application

  • Staging environment
  • Multiple daily backups
  • Response within 4 working hours
  • 3 hours of changes included
  • On-call option
Request a quote

All our prices are indicative. Contact us for a free personalised quote.

Go further

Relevant industries

The industries for which this service is most often used.

Health & Wellbeing

Compliant, professional digital tools for healthcare practitioners and facilities.

Learn more

Legal & Finance

A professional, reassuring digital presence for your clients.

Learn more

Charities & NGOs

Digital made accessible for every charity and NGO.

Learn more
Frequently asked questions

Service FAQ

For a site with an admin area (WordPress, online shop), yes: plugin vulnerabilities are published and automatically exploited within days. A static site with no admin area needs far less attention.

We restore the last clean backup, identify the vulnerability that was exploited and fix it. It is precisely for these situations that tested backups are essential.

The Pro plan includes one hour of changes per month. Beyond that, requests are billed by the hour or per job.

Yes, after a prior technical audit. If the site has serious structural problems, we will tell you before committing.

No. The contract is monthly and can be cancelled at any time. Your backups are handed over to you if you leave.

Ready to start your project?

Let's talk about your needs and get a free, no-obligation quote within 48 hours.

Get a free quote