Website design FAQ: adviser wearing a headset at her desk

Frequently asked questions

Find answers to the questions we are asked most often.

Yes, which is why we always measure the error rate on real cases before deployment, and require human approval wherever a mistake would have consequences.

No, our fees cover strategy and production. Budgets paid to advertising platforms are still paid directly by you.

We create visuals from your photos, your catalogue or royalty-free image libraries. A professional photo shoot can also be arranged.

Yes. You receive the source files and full usage rights, with no limit on medium or duration.

Yes, it is a well-established finding in usability research: five representative testers reveal about 80% of the major problems. Beyond that, you mostly see repetition.

We restore the last clean backup, identify the vulnerability that was exploited and fix it. It is precisely for these situations that tested backups are essential.

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