Retail & Commerce digital agency

Physical retail is no longer competing with e-commerce: the two must work together. A customer who checks stock online before travelling, orders on the website to collect in store, or expects to find the same loyalty benefits in store as online is testing the consistency of your set-up. We build online shops that synchronise with your physical store rather than working in a silo, for independent retailers as well as chains with several outlets, in France and Mauritius.

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Diagnosis

The industry's digital challenges

What we see most often, and how we address it in practice.

Out-of-sync stock

Selling online a product that is out of stock in store, or the other way round, frustrates customers on both sides. Synchronising stock between the till and the online shop avoids this breach of trust.

A fragmented buying journey

Customers want to be able to order online and collect in store, or the reverse. The checkout must handle both without added complexity.

Competition from marketplaces

Faced with the big platforms, independent retailers need to play on proximity and service. A website of your own showcases what marketplaces cannot offer.

Scattered loyalty schemes

A paper loyalty card in store and nothing online: the experience is inconsistent. A loyalty programme unified across both channels strengthens customer retention.

Our offer

Our services for this industry

The services we most often provide for Retail & Commerce.

E-commerce website creation

Sell your products 24/7 with a high-performing, secure online shop.

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Digital marketing

A complete strategy to attract, convert and retain your customers.

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SEO & organic search

Appear on the first page of Google and attract qualified traffic for the long term.

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SEA & Google and Meta advertising

Profitable advertising campaigns on Google, Facebook and Instagram.

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Our commitments

Why choose us

Presence in France and Mauritius

We know the buying habits and payment methods specific to each market, which is useful for a business selling in both areas.

Till and online shop synchronisation

We favour integrations that avoid double entry between your till system and your online shop.

Measured acquisition

SEA campaigns and SEO are managed with tracking of real sales, not just traffic.

Examples

Work in this industry

This page is being built: detailed case studies for Retail & Commerce will be published here as our clients give their approval.
Retail & Commerce

E-commerce website creation

Sell your products 24/7 with a high-performing, secure online shop.

Retail & Commerce

Digital marketing

A complete strategy to attract, convert and retain your customers.

Retail & Commerce

SEO & organic search

Appear on the first page of Google and attract qualified traffic for the long term.

Frequently asked questions

Retail & Commerce FAQ

Depending on your till software, synchronising stock and sales is often possible through its API. We check compatibility before committing to this feature.

Yes, it is a standard configuration of our online shops: at checkout, the customer chooses between delivery and collection from the store.

From a few dozen to several hundred products depending on the package chosen. For a larger catalogue, a specific architecture is studied case by case.

Yes, in the form of points, personalised discount codes or benefits linked to a customer account, depending on what best suits your business.

We set up conversion tracking to link each order to its source (search, social media, advertising), not just the number of visitors.

Ready to take your Retail & Commerce business digital?

Let's talk about your project and get a free, no-obligation quote within 48 hours.

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